Enterprise Client Experience Director

hdrCharlotte, NC

today

Occupations

General and Operations ManagersHuman Resources ManagersChief Executives

Industries

Other Management Consulting ServicesAdministrative Management and General Management Consulting ServicesComputer Systems Design Services
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About the role

HDR is seeking a Senior leader to steer the enterprise client experience program, translating insights into strategic actions and strengthening client loyalty across HDR's diverse service lines. The role collaborates with business groups, operations, marketing, and leadership to embed client-centric practices and improve outcomes. With 15+ years in A/E/C, you will drive governance, metrics like NPS, and continuous improvement while coaching leaders on client relationships and risk mitigation.

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JOB OVERVIEW

Experience level

Manager

Location

Charlotte, NC

Occupation

General and Operations Managers

Industry

Other Management Consulting Services

Posted

today

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Enterprise Client Experience Director at hdr | Johnson Jobs