OCM Lead

Job Title What You'll DoTailor the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs. Conduct readiness assessments and stakeholder impact analyses for regional users. Design and deliver regional communications, training sessions, and adoption materials. Identify and manage resistance in LATAM, adapting mitigation strategies to cultural context. Define and monitor regional adoption success metrics, escalating risks to the Global OCM Lead. Partner with LATAM leadership to ensure sponsorship and alignment with business goals. Facilitate feedback loops between LATAM end users and the global program team. What We're Looking For 8–10 years of OCM experience, ideally with SAP deployments in LATAM.Must Language – English and Portuguese Prosci or equivalent certification. Experience in resistance management and tracking adoption outcomes. Strong facilitation, communication, and cross-cultural collaboration skills. Ability to navigate global program structures involving multiple consulting firms. Additional Requirements Bachelor's degree in Business, HR, Communications, or related field required; advanced degree preferred.