Change Management Lead

Overview In this role you lead the change management strategy for CLA’s transformation initiatives, shaping how people adapt to change and realize benefits. You collaborate with cross-functional leaders to anticipate impacts, design readiness and adoption plans, and guide teams through complex programs. You’ll coach senior contributors, prepare leadership-ready updates, and ensure change efforts align with business priorities and value realization. This is a chance to steer large-scale transformation in a collaborative, client-focused environment. Compensation / Benefitshealth benefitsdental benefitsvision benefits 401k plancomprehensive benefits package Responsibilities Define and lead change management strategy for transformation initiatives, covering readiness, communications, adoption, training, resistance, and sustainment planning Identify change impacts, risks, and readiness needs with business navigation and transformation leaders early in the process Advise project teams and leaders on people-side change and adoption requirements Develop and oversee change plans, communications, readiness, engagement approaches, and adoption support Lead and coach change seniors and associates to build capability and deliver high-quality work Provide direction and development feedback to team members Align change activities with business priorities, timing, capacity, and readiness with service line and functional leaders Identify saturation, competing priorities, resistance themes, and adoption risks that could affect success Prepare leadership-ready updates and materials on readiness, adoption, risks, and business impact Support governance, roadmap, and transformation discussions with a change lens Monitor change effectiveness and adjust plans to improve readiness, adoption, sustainment, and value realization Strengthen change management processes, tools, templates, and ways of working across the team Key requirements 7 years' experience in project management and/or change management Bachelor's degree required 8+ years of experience in change management, transformation, organizational development, or related fields (preferred)Experience leading change management for complex, cross-functional transformations (preferred)Experience developing change strategies, stakeholder impact assessments, communication and readiness plans, training and adoption plans (preferred)Experience coaching or leading change professionals and cross-functional stakeholders (preferred)Experience partnering with senior leaders to influence decisions, manage risks, and support adoption (preferred)Experience working in a professional services, matrixed, or enterprise transformation environment (preferred)strong stakeholder management, influence, and executive communicationleadership, coaching, and team developmentability to manage ambiguity and guide cross-functional teamschange management principles, methodologies, tools, and best practicesability to assess change impacts, readiness needs, resistance risks, adoption barriers, and sustainment needsability to develop practical, business-focused change strategies