Performance Analytics Lead SLAs & Dashboards

titans consultingCedar Grove, WI

4 days ago

Occupations

Management AnalystsData ScientistsBusiness Intelligence Analysts

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesCustom Computer Programming Services

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About the role

TiTANS Consulting is seeking a Service Performance Officer to lead performance management initiatives for a new partnership office. The role involves defining SLAs/KPIs, sourcing data, and building dashboards to monitor accuracy and trends. You will work with cross-functional teams to forecast volumes, challenge figures, and ensure timely delivery in a dynamic, multicultural environment. Fluency in French and strong analytics are essential.

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JOB OVERVIEW

Experience level

Senior

Location

Cedar Grove, WI

Occupation

Management Analysts

Industry

Administrative Management and General Management Consulting Services

Posted

4 days ago

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