Strategic Capacity Planning & Analytics VP
711 ms smith barneyTampa, FL
today
Occupations
Management AnalystsGeneral and Operations ManagersOperations Research AnalystsIndustries
Administrative Management and General Management Consulting ServicesTelemarketing Bureaus and Other Contact CentersOther Management Consulting ServicesAbout the role
Morgan Stanley seeks a strategic Vice President of Capacity Planning & Analytics to lead long-range workforce planning and advanced analytics across multiple contact center lines of business. You will own forecasting, staffing and capacity models, driving data-driven decisions to optimize service levels and costs. This role partners with executives and cross-functional teams to translate complex data into actionable insights and drive continuous improvement.
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JOB OVERVIEW
Experience level
Manager
Location
Tampa, FL
Occupation
Management Analysts
Industry
Administrative Management and General Management Consulting Services
Posted
today
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